Site Policy Agreement

 

Dubai Government Terms and Conditions of Use

Your access to, and use of, the DHA website (the "Site") is subject to the following terms and conditions, as well as U.A.E. laws. Your access to the Site is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. By accessing, browsing, and using the Site, you accept, without limitation or qualification, these Terms and Conditions of Use.

DHA maintains the right to modify these Terms and Conditions of Use and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms and Conditions of Use.

Conduct

You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

  • Use the Site to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability.
  • Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic or otherwise unlawful content.
  • Use the Site to impersonate other parties or entities.
  • Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other computer code, files or programs that may alter, damage or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site.
  • Upload, post, email or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship.
  • Alter, damage or delete any content posted on the site.
  • Disrupt the normal flow of communication in any way.
  • Claim a relationship with or represent any business, association or other organization with which you are not authorized to claim such a relationship or represent.
  • Post or transmit any unsolicited advertising, promotional materials or other forms of solicitation.
  • Post any material that infringes upon or violates the intellectual property rights of another.
  • Collect or store personal information about others.

Registration

Certain portions of the Site are limited to registered users and/or allow a user to request support or services online by entering personal information. You agree that any information provided to us in these areas will be complete and accurate, that you will not register under the name of, nor attempt to enter the Site under the name of, another person, and that you will not adopt a user name that DHA, in its sole discretion, deems offensive.

Termination of Use

DHA may, in its sole discretion, terminate or suspend your access to, and use of, this Site without notice and for any reason, including the violation of these Terms and Conditions of Use or for other conduct which Dubai eGovernment, in its sole discretion, believes is unlawful or harmful to others. In the event of termination, you will no longer be authorized to access the Site and DHA will use any means possible to enforce this termination.

Other Site Links

Some links on the Site lead to websites that are not operated by DHA. DHA does not control these websites nor do we review or control their content. DHA provides these links to users for convenience. These links are not an endorsement of products, services or information, and do not imply an association between DHA and the operators of the linked websites. When you select a link to an outside website, you are subject to the terms and conditions of the owner/sponsors of that website.

Content

DHA reserves the right to monitor any content that you provide, but shall not be obligated to do so. Although DHA cannot monitor all postings on the Site, we reserve the right (but assume no obligation) to delete, move or edit any postings that violate these terms and conditions. United Arab Emirates and foreign copyright laws as well as international conventions protect the contents of the Site. You agree to abide by all copyright notices posted on the Site.

Indemnity

You agree to defend, indemnify and hold harmless DHA and all of its employees and agents from any and all liabilities incurred in connection with any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys' fees and costs. You agree to cooperate fully in the defense of any such claim. DHA reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the written consent of Dubai eGovernment.

Disclaimer of Warranty

You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither DHA nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions or error-free, nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site is provided to you "as is", without warranties of any kind, either expressed or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose, use or currency.

Limitation of Liability

In no event will DHA or its employees be liable for any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of your use of, or inability to use, the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction or any other damages.

 

 

Policy

DHA understands and respects users privacy and it is committed to protect it. By visiting the DHA Portal and using DHA Smart Applications, users agree to the practices stated in this policy. Please read our Privacy Policy carefully to understand how we collect and use information.

Information collection

Some non-identifiable information is collected automatically while surfing our website or using smartphone applications, such as:

  • The IP address you are using to access the website.
  • The type of web browser used as well as the time and date of the visit.
  • The pages you view on the website.
  • Geographical location.
  • Mobile device information (such as your mobile device ID, model), operating system, and version information.

Identifiable information is collected voluntarily, such as when the user:

  • Sends personal information such as Name, Nationality, Educational or other qualifications details or documents, Work/Job related data, Email id, Phone number
  • Completes an online suggestions or support form.
  • Registers with the online forum.
  • We may request access or permission to your location while you are using our Smart App, to provide certain location-based services. Your location may be used and shared with Dubai Health Authority (DHA), if location permission is granted.

Location sharing is not mandatory for all services to work but will help DHA in providing more accurate and timely response to your requests in Dubai. If you wish to change our access or permissions, you may do so in your device's settings.

  • We may request access or permission to certain features from your mobile device, including your mobile device's bluetooth, microphone, camera, phone number, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
  • We may request to send you push notifications regarding your account or certain features of the Smart App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device's settings.

Information Usage

  • To keep a record of registered users.
  • To allow us to customize services based on users preferences.
  • To collect internal statistics that help us serve the users better.
  • To contact users in order to provide DHA news or information regarding up-coming events/educational activities.
  • Users’ information is never shared with any third parties unless it is required by law or to protect DHA rights or properties.

Cookies

Cookies are used to customize users visit and enhance the user surfing experience. It is possible to set most web browsers to reject cookies, accept, or delete these files. However, the refusal or removing cookies may obstruct your user experience.

Links to Other Site

The DHA website has links to third party websites. DHA has no control over other websites and thus the DHA Privacy Policy does not apply to them. Users are encouraged to read third party privacy policies prior to providing any personal information to third party websites.

Social Media

Users of social media (e.g., Facebook.com, Twitter.com, LinkedIn.com, Instagram etc.) shall be respectful of the larger community by complying with the terms and policies of each Social Media Host.

Users are encouraged to contribute comments that are respectful and for further discussion on our social media sites, but users shall avoid making comments that might be considered Confrontational, Offensive, Discriminatory, Profane, Off-topic, Spam (i.e., unsolicited promotion of a third-party business), Misprivacy-leading and Fake.

DHA reserves the right to remove comments or content on our social media sites that fit into any one of the above categories, or for any other reason, to preserve the integrity of our social media sites. We may block further posting on our social media sites by any individual who violates this Privacy Policy.

Any comments or content posted by the users do not reflect, in any way, DHA’s opinion.

Information Security Controls

DHA has implemented appropriate controls to protect and safeguard the privacy of user’s personal information shared or collected by DHA.

Where appropriate, encryption methods are used to protect information, which is deemed sensitive, or any other data that should remain secure to meet Federal, Local or DHA’s legal requirements.

Modifications

DHA reserves the right to modify or amend the Privacy Policy at any time and the effective date will be posted at the beginning of the Privacy Policy. It is advisable to check the Privacy Policy on a regular basis for any changes.

If you have questions about the DHA Privacy Policy please contact us via e-mail at: wasselsotak@dha.gov.ae